搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Simply reporting an error.

more options

I don't expect a reply. I'm simply reporting what I believe to be an error.

I found an Email in my Junk folder that was a billing notice from one of my utility companies. I right clicked on the Email and selected Mark as Not Junk. The message was instantly deleted EVERWHERE. It is not in any folder. I then tried searching for the sender (customerservice@...). The sender's address was instantly found by the search tool, but it stated that NO MESSAGE existed from that sender.

I don't think that marking an Email as Not Junk should completely erase the message from Thunderbird. Rather, I think it should be placed back in the Inbox folder or perhaps the Deleted folder.

I'm using Thunderbird 128.5.2esr (64-bit).

I don't expect a reply. I'm simply reporting what I believe to be an error. I found an Email in my Junk folder that was a billing notice from one of my utility companies. I right clicked on the Email and selected Mark as Not Junk. The message was instantly deleted EVERWHERE. It is not in any folder. I then tried searching for the sender (customerservice@...). The sender's address was instantly found by the search tool, but it stated that NO MESSAGE existed from that sender. I don't think that marking an Email as Not Junk should completely erase the message from Thunderbird. Rather, I think it should be placed back in the Inbox folder or perhaps the Deleted folder. I'm using Thunderbird 128.5.2esr (64-bit).

所有回复 (1)

more options

Hi,

The normal behavior seems to be to move the message to the inbox. That's what happens in my installation. If the message did not go to the inbox, you can file a bug report here:

https://bugzilla.mozilla.org/enter_bug.cgi?product=Thunderbird

Rick

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题