how do i prevent neo.com from opening
Neo.com continually opens when I log onto Firefox, and I cannot eliminate it. How can I permanently get rid of it?
Ọ̀nà àbáyọ tí a yàn
Another related thread: Today everytime I try to go to my email inbox a website I have NEVER been to pops up. It's Neo Innovations. What do I do? (not yet solved).
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Hi sparky,
You may have accidentally made it your homepage at some point.
You can update your homepage by following the instructions here:
Ti ṣàtúnṣe nípa Nick_Adamson
Another user posted a similar problem earlier today: Everytime I launch firefox today or try to go to a bookmarked site it goes to www.Neo.com (not yet solved).
Do you have any custom connection settings? You can check here:
orange Firefox button (or Tools menu) > Options > Advanced > Network mini-tab > "Settings" button
The default setting of "Use system proxy settings" should pick up your IE settings, or you could try "No proxy" to see whether that makes any difference.
Ọ̀nà àbáyọ Tí a Yàn
Another related thread: Today everytime I try to go to my email inbox a website I have NEVER been to pops up. It's Neo Innovations. What do I do? (not yet solved).
In yet another thread (Everytime I launch firefox today or try to go to a bookmarked site it goes to www.Neo.com), a user discovered that using an old bookmark for Yahoo mail can cause this problem. Aha!
Many users have discovered all kind of problems and glitches with Yahoo! mail in Firefox when using an old bookmark or old home page URL saved before Yahoo!'s recent server changes.
If you are accessing your mail either of those ways, I suggest clearing your Yahoo cookies and entering through the main page to get a better address for your current mail server.
To remove your Yahoo cookies -- save any pending work first -- call up the Cookies dialog while viewing any page on yahoo.com (or your Yahoo site). You can use either:
- right-click the page > View Page Info > Security > "View Cookies"
- Tools menu > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then go to one of these Yahoo addresses and click on login or mail from there:
- Yahoo home page: https://www.yahoo.com/
- My Yahoo page: https://my.yahoo.com/
- General mail redirect: https://mail.yahoo.com/
- AT&T users: http://att.yahoo.com/
- Other country sites (not on .com): the main Yahoo page for your country
You can save the new address if it works, replacing your old bookmark or home page, as applicable.