Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Every four or five seconds the spinning ball frustratingly interrupts the reading and writing of emails in Thunderbird. [Mac OS X 10_12_6]

Paulbaggott
Paulbaggott
more options

The problem didn't happen initially and seems to be slowly increasing in regularity.

I can type whilst the ball is spinning but the type won't display until the ball stops spinning.

It happens when composing, opening emails, opening attachments and I suspect, when sending, because often, the emails fail to send, presumably when whatever is happening coincides with clicking 'send'.

I am using Safari 10.1.2 on a MacBook Pro.

The problem didn't happen initially and seems to be slowly increasing in regularity. I can type whilst the ball is spinning but the type won't display until the ball stops spinning. It happens when composing, opening emails, opening attachments and I suspect, when sending, because often, the emails fail to send, presumably when whatever is happening coincides with clicking 'send'. I am using Safari 10.1.2 on a MacBook Pro.

Endret av Wayne Mery

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

> often, the emails fail to send, presumably when whatever is happening coincides with clicking 'send'.

Can you post a screen shot of what you see when this happens?

Also, does situation improve if you start Thunderbird in safe mode? 

https://support.mozilla.org/en-US/kb/safe-mode-thunderbird
Paulbaggott
Paulbaggott Eieren av spørsmålet
more options

Hello Wayne,

Thanks for getting back to me.

Tried your safe mode suggestion and things worked much better. The only add on I was using was a Font Resizer which I rather liked.

Also, I only experienced the problem on this Mac Book. Everything worked fine on a Mac Pro and a Lenovo PC.

Thanks for your help.

Cheers,

Paul