Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

browser not supporting "MATTERPORT"

  • 1 antwoord
  • 1 heeft dit probleem
  • 15 weergaven
  • Laatste antwoord van FredMcD

DLouisSwanepoel1960
DLouisSwanepoel1960
more options

I am using the latest version of Firefox and I am experiencing problems with the playback of a "MATTERPORT" 3D tour. please help! Dr Louis Swanepoel. I get a error message saying "OOPS SOMETHING WENT WRONG. restart Your Browser. If the problem persist, install a supported browser or see our troubleshooting guide."

I am using the latest version of Firefox and I am experiencing problems with the playback of a "MATTERPORT" 3D tour. please help! Dr Louis Swanepoel. I get a error message saying "OOPS SOMETHING WENT WRONG. restart Your Browser. If the problem persist, install a supported browser or see our troubleshooting guide."

Alle antwoorden (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.