We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Trying to access ADP site, it's a secured site, but after clicking a specific link where displays a frae, it doesn't show the contents.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

tmathew98
tmathew98
more options

I use ADP site to see payslips, most pages under ADP site work fine; however, the payslip page won't come up right. A little bit of the page appears but the frame in the middle of the page is blank.

I use ADP site to see payslips, most pages under ADP site work fine; however, the payslip page won't come up right. A little bit of the page appears but the frame in the middle of the page is blank.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If content is missing or otherwise not working then check if there is a shield icon on the left end of the location bar before the "Site Identity Button" (globe/padlock) on the location bar indicating that mixed content is blocked.

You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.