Mail channel is marking outgoing emails as spam

My email hosting provider is is using mailchannels spam filter for outbound email, and after I switched from K9 to Thunderbird (Android) all my outgoing emails are being … (read more)

My email hosting provider is is using mailchannels spam filter for outbound email, and after I switched from K9 to Thunderbird (Android) all my outgoing emails are being marked as spam and blocked. I have a ongoing case logged with them but checking if any one has any advice or has similar issues?

Note k9 works fine, I'm guessing they are confused with headers from PC vs mobile version

Asked by paul663 20 minutes ago

Re-Index Hanging - "Indexing messages" is stuck

I had had issues with gloda (search) for a long while. I have tried deleting the sqlite file to force a reindex as per the guidance. I am watching Activity Monitor in TB … (read more)

I had had issues with gloda (search) for a long while. I have tried deleting the sqlite file to force a reindex as per the guidance. I am watching Activity Monitor in TB after reopening, to monitor the reindex process. But it hangs every time. it goes through sent items and seems to get stuck at one point every time. See image below, it's been sat like that for an hour or more now. Any ideas? thanks (Image uploader doesn't seem to be working on this board, so here's the screenshot: https://ibb.co/8MjfKRW)

Asked by mozilla516 5 hours ago

Last reply by mozilla516 58 minutes ago

Cannot acces email

Since moving to Windows 11 and reinstalling Thunderbird, I cannot access emails by this route. I have a domain hosted by Easily and can get to my emails directly through… (read more)

Since moving to Windows 11 and reinstalling Thunderbird, I cannot access emails by this route. I have a domain hosted by Easily and can get to my emails directly through their Control Panel, but using the same email, password, ports etc through TB it fails to find the account. I have rechecked all the settings with Easily and tried several times entering them manually in TB, with the same result. What else can I do?

Asked by RD10 13 hours ago

Last reply by RD10 1 hour ago

email files

Is it possible to copy Tunderbird email files to the computer's documents. Our server uses POP, so they can only be accessed on my PC and not other devices. Thanx. … (read more)

Is it possible to copy Tunderbird email files to the computer's documents. Our server uses POP, so they can only be accessed on my PC and not other devices. Thanx.

Asked by gts70 1 week ago

Last reply by gts70 1 week ago

Download Message

I am using a Mac with Big Sur (macOS Monterey Version 12.7.6), and my email is POP, using Thunderbird Version 128.4.2esr. My incoming messages are sorted in reverse order… (read more)

I am using a Mac with Big Sur (macOS Monterey Version 12.7.6), and my email is POP, using Thunderbird Version 128.4.2esr. My incoming messages are sorted in reverse order so that the latest message is listed first. I retrieve the message headers first then I either delete the message or download the contents of the message. The problem is that when I click on the download instructions Thunderbird does download the message OK, '''BUT it highlights the message just downloaded and it jumps to the next message. '''This is very annoying because in order to read the contents of the message I have to go back one message and purposely select the message just downloaded. It did not do this previously. Please correct or tell me the corrective action I should take.

Asked by attride 2 weeks ago

Last reply by attride 5 hours ago

Why is my email slow or fails to send? Why am i regullaly asked to input the password

Why is my email slow or fails to send? Why am i regularly asked to input the password sometimes several time a day. I am in the UK using the BT email address Security i… (read more)

Why is my email slow or fails to send? Why am i regularly asked to input the password sometimes several time a day.

I am in the UK using the BT email address

Security is Bit-defender premium total security

Thunderbird V 128.4.3esr (32-bit) on a Windows10 pc

Thank You

Asked by k.c.hodgson 5 hours ago

Search is broken. Is there another version of TB I can try?

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR… (read more)

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR versions I can downgrade/move to, where the search is fully functional?

Asked by mozilla516 2 months ago

Last reply by mozilla516 5 hours ago

archiving old email messages

Hi I have for many years moved relevant email messages from my inbox to an archive folder. My wife who also uses Thunderbird does the same. Some time in the not too di… (read more)

Hi

I have for many years moved relevant email messages from my inbox to an archive folder. My wife who also uses Thunderbird does the same.

Some time in the not too distant past Thunderbird has started preventing me from moving files from folder to folder.

I am running the latest version of Thunderbird.

Any help gratefully received

Many thanks

Peter Moran

Asked by PeterM 12 hours ago

Folder has disapperad from list

I accidentally moved a folder into another folder, when I tried to move it back into the main folder tree it disappeared. The folder and data is still there but it simply… (read more)

I accidentally moved a folder into another folder, when I tried to move it back into the main folder tree it disappeared. The folder and data is still there but it simply does not show up. It's a folder used to temporarily store emails to be replied later on (AA-TO Reply).

I have created a 2nd folder AA-TO Reply2 and searching for stuff I have in the other folder I can find some and copy them to the new folder but I can't remember all that I have.

If i search say for Physiotherapy (I have an appointment next week) I could find the email and it shows up as being in the AA-TO Reply (the one that has disappeared) but can't find a way to make it visible again.

There are no folders showing as having another sub folder inside them ( with a >).

Asked by samperi1 18 hours ago

Last reply by samperi1 16 hours ago

Incoming email is posted directly to my Trash folder

Hello Folks Incoming email is posted directly to my Trash folder and not to my Inbox on my Thunderbird program. Can anyone help me with this problem please? Terry O 2s… (read more)

Hello Folks Incoming email is posted directly to my Trash folder and not to my Inbox on my Thunderbird program. Can anyone help me with this problem please? Terry O 2shea@email.com

Asked by 2shea 1 day ago

Cannot Send email.

Please Help Me. Have been a Thunderbird user for over 10 years. I have "new" desktop with windows 11. when setting up my thunderbird account for my three email accou… (read more)

Please Help Me. Have been a Thunderbird user for over 10 years. I have "new" desktop with windows 11. when setting up my thunderbird account for my three email accounts the gmail setup when fine, but the other two accounts will not SEND emails. All settings are same for incoming and outgoing SMTP. Have spoken with TWC and confirmed the settings and they said it's on your end. Please Help! thanks.Mike

Asked by Mike Bleakley 1 day ago

Cannot enable threading view for messages

Apologies if this is a very basic question but I've searched for an answer and not found one that works. I'm using Thunderbird 128.4.3 on a Windows 10 desktop PC. If I … (read more)

Apologies if this is a very basic question but I've searched for an answer and not found one that works. I'm using Thunderbird 128.4.3 on a Windows 10 desktop PC.

If I click on a message which already has several replies, each reply is opened in a separate tab. I thought there was an alternative to this, and indeed a found a piece about it, which includes this advice:

Enable threading on a folder... Open the View menu... In the Sort by submenu, choose Threaded. Your messages will be bundled into tree structures that can be expanded or collapsed with the > or v arrow next to the subject.

Unfortunately, when I looked at the settings for a few of my folders, the Threaded option was already ticked. But the ladder-with-indents display I w as expecting (and hoping for) doesn't appear. I'd be grateful for any advice.

Many thanks.

Asked by mail226 1 day ago

Last reply by mail226 1 day ago

Thunderbird wont send emails/

stopped sending emails. a new error message : login to smtp comcast.net with username( the only email address I have ever had) failed. i have no idea what to do. Yes… (read more)

stopped sending emails. a new error message : login to smtp comcast.net with username( the only email address I have ever had) failed. i have no idea what to do. Yesterday I got a completely different error message about some authentication B.S. a couple of people have responded with suggestions that I dont understand. how do you check something when you dont know what it should be ?

Asked by wilbur46 1 day ago

Thunderbird snap v128.4.4 esr not installing.

I am running Thunderbird snap 128 esr on Ubuntu 24.4. A few days ago the usual alert popped up advising me that a new version of Thunderbird was available. I duly close… (read more)

I am running Thunderbird snap 128 esr on Ubuntu 24.4. A few days ago the usual alert popped up advising me that a new version of Thunderbird was available. I duly closed the programme, waited a little while and then reopened it. But on checking I found that it was still stuck on 128.4.2, while the release notes say that the latest version is 128.4.4. Yesterday the alert appeared again. I again closed and opened the programme but found it to be still on 12.4.2. The same thing happened again today. Any idea why Thunderbird is apparently not updating? NB: Each day the alert is reducing by one the number of days in which it says Thunderbird will be automatically updated.

Asked by William Skinner 1 day ago

Last reply by William Skinner 1 day ago

unable to receive attachments

I do not receive attached files in my emails. As far as I know all my server settings are correct. I have disabled my VPN so that is not interfering as it does with sen… (read more)

I do not receive attached files in my emails. As far as I know all my server settings are correct. I have disabled my VPN so that is not interfering as it does with sending emails. Thunderbird was set up to preview pdf docs but it doesn't.

Asked by davidheeren 1 day ago

host contacted. sending login information

Since today, when I opened TB on my M1 mac, the cursor suddenly started multicolour circling and nothing happened. below the following message comes host contacted. send… (read more)

Since today, when I opened TB on my M1 mac, the cursor suddenly started multicolour circling and nothing happened. below the following message comes host contacted. sending login information Force quit TB but nothing changed. restarted the mac but nothing changed switched off wifi . then the circling stopped and could check, delete old email. the moment wifi is switched on , the cursor starts circling and cannot do anything. i think TB is not connecting to internet. Please help solve the problem

Asked by Vivek Jain 1 day ago

E-Mails are downloaded multiple times

Dear all, Since two days my e-mails are downloaded multiple times, i.e. I receive one and the same mail up to 10 times or more. I have 3 accounts, but only two of them ha… (read more)

Dear all, Since two days my e-mails are downloaded multiple times, i.e. I receive one and the same mail up to 10 times or more. I have 3 accounts, but only two of them have this problem. The account without problem is with a different provider. What could be the reason? What could I do? Many thanks and best regards, Ute

Asked by calalou 1 day ago