We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

when scrolling webpages go white, and take a second to refresh.

  • 1 reply
  • 2 have this problem
  • 16 views
  • Last reply by philipp

gedwardsvper
gedwardsvper
more options

I upgraded to FF18 Friday. This morning I'm having problems with the browser window, and the menu bars and bookmark side bar.

The browser window goes completely white when scrolling up or down, with mouse scroll wheel, or the side slider.

The areas where the file menu and address bar where the navigation buttons along with the bookmarks side bar will go completely black. I can put the mouse over the areas, and they are functional, though I cannot see what I'll be clicking.

My system is running XP

I upgraded to FF18 Friday. This morning I'm having problems with the browser window, and the menu bars and bookmark side bar. The browser window goes completely white when scrolling up or down, with mouse scroll wheel, or the side slider. The areas where the file menu and address bar where the navigation buttons along with the bookmarks side bar will go completely black. I can put the mouse over the areas, and they are functional, though I cannot see what I'll be clicking. My system is running XP

All Replies (1)

philipp
philipp
  • Moderator
more options

hello gedwardsvper, please either try updating your graphics driver (this should be the right link for your model: http://www.nvidia.com/object/quadro-tesla-winxp-x32-307.45-whql-driver.html) or disable hardware acceleration in firefox > options > advanced > general.