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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by sambo1950

sambo1950
sambo1950
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bold textFirefox worked yesterday but crashes on startup today. It still crashes in safe mode.

'''bold text'''Firefox worked yesterday but crashes on startup today. It still crashes in safe mode.

Chosen solution

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-64b129f6-1e92-4b98-a5c7-fef022111104
Firefox 7.0.1 Crash Report [@ rapporttanzan7.dll@0xfa46 ]
This is a crash in Trusteer Rapport. Try to disable it and see if that stops the crashing. For more help you can ask their helpdesk. Maybe you can update to a better version.
http://www.trusteer.com/support/en/report-problem

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All Replies (2)

knorretje
knorretje
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Chosen Solution

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-64b129f6-1e92-4b98-a5c7-fef022111104
Firefox 7.0.1 Crash Report [@ rapporttanzan7.dll@0xfa46 ]
This is a crash in Trusteer Rapport. Try to disable it and see if that stops the crashing. For more help you can ask their helpdesk. Maybe you can update to a better version.
http://www.trusteer.com/support/en/report-problem

sambo1950
sambo1950 Question owner
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I stopped Rapport and Firefox now works. Many thanks for your very prompt reply.