Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to save passwords

  • 4 replies
  • 4 have this problem
  • 4 views
  • Last reply by jkmagaw

more options

Since installing Firefox 7 on my Win 7 Home Premium machine my passwords are not being saved. In Tools-Options-Security the "Remember passwords for sites" box is and always has been checked and there are no "Exceptions" at all. Also, I should add, there isn't any "prompt" asking me to save a password. Older versions of Firefox never had this problem so please help with this.

Since installing Firefox 7 on my Win 7 Home Premium machine my passwords are not being saved. In Tools-Options-Security the "Remember passwords for sites" box is and always has been checked and there are no "Exceptions" at all. Also, I should add, there isn't any "prompt" asking me to save a password. Older versions of Firefox never had this problem so please help with this.

Chosen solution

Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"

See also:

Read this answer in context 👍 0

All Replies (4)

more options

Chosen Solution

Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"

See also:

more options

Thanks so much cor-el! That did the trick!!

more options

You're welcome

more options

I've done all this and also created a new profile. I can not get Firefox 7 to remember passwords for ANY sites since upgrading to 7.0. I am using Windows 7 Professional.