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Can't log into Mozilla Account

  • 2 replies
  • 0 have this problem
  • Last reply by William

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When I try to log into sync with firefox, I get asked for an email code rather than the 2fa totp token I normally use. When I use the code I've been emailed I get an error that says "Bad Request". I can't log in on either of my computers. I've attached the error.

When I try to log into sync with firefox, I get asked for an email code rather than the 2fa totp token I normally use. When I use the code I've been emailed I get an error that says "Bad Request". I can't log in on either of my computers. I've attached the error.
Attached screenshots

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Unfortunately when this happens there nothing more any users on here can do to help your situation. That account is "lost" and you have to make a new Firefox account.

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Interesting... I'm still logged in on other devices and can send tabs and whatnot... is that irrelevant?

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