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I have no new mail coming in since Aug. 26, 2024, and can't send emails either

  • 1 reply
  • 0 have this problem
  • Last reply by sfhowes

lterpsma
lterpsma
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When I send an email a box comes up saying SSL received a record with an incorrect Message Authentication code. Configuration related needs to be corrected. So I am unable to send emails and they won't save in drafts either. How can I fix this?

default server says smtp.xplornet.ca , but I will get a message that my imap server has timed out ??

Thank you for your time

When I send an email a box comes up saying SSL received a record with an incorrect Message Authentication code. Configuration related needs to be corrected. So I am unable to send emails and they won't save in drafts either. How can I fix this? default server says smtp.xplornet.ca , but I will get a message that my imap server has timed out ?? Thank you for your time

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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I think you need to update your settings to:

incoming IMAP imap.xplore.net, port 993, SSL/TLS security, authentication = normal password, User Name = email address

outgoing SMTP smtp.xplore.net, port 465, SSL/TLS security, authentication = normal password, User Name = email address

https://support.xplore.ca/s/article/Server-Settings-for-Xplore-Emails?language=en_US

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