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Deleting old account

  • 1 reply
  • 0 have this problem
  • 7 views
  • Last reply by david

pqcampbell
pqcampbell
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I can't seem to delete an old account on Thunderbird. It says it's a "special account" with no identity associated with it. Can someone help? I tried uninstalling and re-installing Thunderbird and the old account still appears.

I'm trying to set up a new protonmail account, too, and Thunderbird says it doesn't recognize the (correct) password. Is the old account causing the problem?

I can't seem to delete an old account on Thunderbird. It says it's a "special account" with no identity associated with it. Can someone help? I tried uninstalling and re-installing Thunderbird and the old account still appears. I'm trying to set up a new protonmail account, too, and Thunderbird says it doesn't recognize the (correct) password. Is the old account causing the problem?

All Replies (1)

david
david
  • Top 10 Contributor
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This is probably your local folders, NOT to be deleted. http://kb.mozillazine.org/Local_Folders This has no effect on setting up new accounts.