Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Using Thunderbird, how can I see items in the BT spam folder as well as Inbox emails?

  • 1 reply
  • 0 have this problem
  • 4 views
  • Last reply by sfhowes

Wrigh
Wrigh
more options

I receive all emails to my BTinternet address via Thunderbird. (I can also if I make an effort, read them via Firefox). Messages in the Inbox of BT emails correctly come automatically through to my Thunderbird Inbox and download. However messages going to my SPAM folder of BT emails do not get passed through, not even the title. How can I see them in Thunderbird to check for 'Real' messages among the spam?

I receive all emails to my BTinternet address via Thunderbird. (I can also if I make an effort, read them via Firefox). Messages in the Inbox of BT emails correctly come automatically through to my Thunderbird Inbox and download. However messages going to my SPAM folder of BT emails do not get passed through, not even the title. How can I see them in Thunderbird to check for 'Real' messages among the spam?

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

If the account is POP, only the Inbox is downloaded. An IMAP setup allows you to subscribe to any folder that is visible in BT webmail, including Spam.

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account