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After running a threat scan in malwarebytes, Firefox takes almost a minute to load web pages

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  • Last reply by FredMcD

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Windows 10 pro 64 bit, I'm running a full thread scan with Malwarebytes 4.1.0 premium and some time during the filesystem scan something happens that causes Firefox to take almost a minute to load up a web page.

In order to get things working again I have to restart my computer. Has anyone else seen this? If so any solutions?

I've contacted Malwarebytes but so far haven't got any kind of reason or resolution.

Thanks

Nor
Windows 10 pro 64 bit, I'm running a full thread scan with Malwarebytes 4.1.0 premium and some time during the filesystem scan something happens that causes Firefox to take almost a minute to load up a web page. In order to get things working again I have to restart my computer. Has anyone else seen this? If so any solutions? I've contacted Malwarebytes but so far haven't got any kind of reason or resolution. Thanks Nor

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Let’s do a full clean re-install;

Note: Firefox comes in three or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.


Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia