We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I access my saved passwords and bookmarks from the last version of Firefox?

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

Lisanne
Lisanne
more options

My hard drive died. I backed up Firefox with Mozilla backup. Then the new version of Firefox came along and rendered mozilla backup unusable. I have lost all my logins and all my bookmarks, including the one for my Facebook account. How can I load these bookmarks and passwords again if only for long enough to write them down?

My hard drive died. I backed up Firefox with Mozilla backup. Then the new version of Firefox came along and rendered mozilla backup unusable. I have lost all my logins and all my bookmarks, including the one for my Facebook account. How can I load these bookmarks and passwords again if only for long enough to write them down?

All Replies (3)

FredMcD
FredMcD
more options

Do you still have your old hard drive? It's possible a computer tech can recover data from it.

the-edmeister
the-edmeister
  • Moderator
more options

Please see these 2 support articles:

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I think that Mozilla backup stores its data in a ZIP archive if you only have one file with all profile data, so you can check this file in an archive manager.