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What setting(s) determine which accounts display in folder pane?

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by Johanus

Johanus
Johanus
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Running 60.6.1 in WIN 7 PRO. In installations with multiple accounts, I sometimes find that an account is not displayed in the folder pane. How do I fix this?

Running 60.6.1 in WIN 7 PRO. In installations with multiple accounts, I sometimes find that an account is not displayed in the folder pane. How do I fix this?

Chosen solution

Make sure View/Folders is set to All. If an account is still missing, you could rename or delete the foldertree.json file in the profile folder to see if it corrects the problem. Help/Troubleshooting Information, click Open Folder to open the profile in Explorer. Close TB before making any changes.

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Make sure View/Folders is set to All. If an account is still missing, you could rename or delete the foldertree.json file in the profile folder to see if it corrects the problem. Help/Troubleshooting Information, click Open Folder to open the profile in Explorer. Close TB before making any changes.

Johanus
Johanus Question owner
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Thank you!