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Archived e-mail opens with different content.

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by tresko

tresko
tresko
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When I open an archived e-mail to reply or forward it, it opens to a completely different e-mail. I can't get the original e-mail that I wanted.

When I open an archived e-mail to reply or forward it, it opens to a completely different e-mail. I can't get the original e-mail that I wanted.

Chosen solution

Try resetting the index.

  • Right click on the folder that contains the email and select 'Properties'
  • click on 'Repair folder' button
  • click on 'OK'

select another folder and reselect folder you 'fixed'.

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All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Chosen Solution

Try resetting the index.

  • Right click on the folder that contains the email and select 'Properties'
  • click on 'Repair folder' button
  • click on 'OK'

select another folder and reselect folder you 'fixed'.

tresko
tresko Question owner
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Thank you!