We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I forgot masterpassword ,how can I reset it?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

I forgot master password ,how can I reset it?

I forgot master password ,how can I reset it?

Chosen solution

https://support.mozilla.org/kb/Forgot+my+master+password Resetting your master password will remove all of your saved usernames and passwords. This is a security feature.

Type chrome://pippki/content/resetpassword.xul<Enter> in the address bar.


In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

https://support.mozilla.org/kb/Forgot+my+master+password Resetting your master password will remove all of your saved usernames and passwords. This is a security feature.

Type chrome://pippki/content/resetpassword.xul<Enter> in the address bar.


In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.