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My email signature is not displaying in message no matter what i do?

  • 7 replies
  • 2 have this problem
  • 3 views
  • Last reply by Zenos

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Hi there,

I have created a signature in Photoshop and did some slicing in order for me to add links on the signature, i then saved it for web and saved the full image as HTML. I proceeded to add the HTML file as a signature. I write a new message and it shows outlines of where the signature is supposed to be but with no images and displays broken link icons.

I then proceeded to get the actual HTML code for the image and copy and pasted that in the text box and it did the same as the above. I even tried physically adding in the HTML in the message and it did the same thing.

The image attached is what it looks like in all three instances. I have also attached an image of the HTML code for your reference.

Do you guys have a solution for me?

Hi there, I have created a signature in Photoshop and did some slicing in order for me to add links on the signature, i then saved it for web and saved the full image as HTML. I proceeded to add the HTML file as a signature. I write a new message and it shows outlines of where the signature is supposed to be but with no images and displays broken link icons. I then proceeded to get the actual HTML code for the image and copy and pasted that in the text box and it did the same as the above. I even tried physically adding in the HTML in the message and it did the same thing. The image attached is what it looks like in all three instances. I have also attached an image of the HTML code for your reference. Do you guys have a solution for me?
Attached screenshots

Modified by DJ_DeepSense

All Replies (7)

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I don't understand what is meant by "saved the image as HTML" . HTML is pretty much all about text, with links to files that provide graphical content

It sounds to me as if your whole signature is an image, so maybe html doesn't need to be used. Photoshop is a graphics editor, right? Even tools aimed at web design such as Dreamweaver are bad at signatures, since they don't know about email conventions. I haven't heard about anyone using Photoshop for this before.

If you were to use your email client to build a signature, it would embed images as inline data. What you're doing most likely will just insert a link to the original image and I'd guess this is not accessible from Thunderbird.

A fair number of devices don't automatically show images in email. Neither my phone nor my tablet do so unless I manually select them. I wouldn't want my signature to be entirely graphical.

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Basically its like saving a webpage as HTML, Photoshop can do the same for an image. It will save the image as HTML as if it were a webpage.

The only reason why i am saving the image as HTML is due to the links that i am adding for the social icons on our signature.

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Zenos said

I don't understand what is meant by "saved the image as HTML" . HTML is pretty much all about text, with links to files that provide graphical content It sounds to me as if your whole signature is an image, so maybe html doesn't need to be used. Photoshop is a graphics editor, right? Even tools aimed at web design such as Dreamweaver are bad at signatures, since they don't know about email conventions. I haven't heard about anyone using Photoshop for this before. If you were to use your email client to build a signature, it would embed images as inline data. What you're doing most likely will just insert a link to the original image and I'd guess this is not accessible from Thunderbird. A fair number of devices don't automatically show images in email. Neither my phone nor my tablet do so unless I manually select them. I wouldn't want my signature to be entirely graphical.

So typically what would the code be that i should use for Thunderbird to have a graphic signature with hyperlinks?

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well I would suggest using a complete path to the file. I have no idea where images\craig_02.jpg is and I would guess neither does Thunderbird.Use a explicit path starting with a drive letter if you want to use local images. A relative path as you have in the HTML is fine for a web page on a web server, but your not dealing with a statically linked location here.

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Matt said

well I would suggest using a complete path to the file. I have no idea where images\craig_02.jpg is and I would guess neither does Thunderbird.Use a explicit path starting with a drive letter if you want to use local images. A relative path as you have in the HTML is fine for a web page on a web server, but your not dealing with a statically linked location here.

I have tried that as well, does not seem to be working unfortunately

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Embedding an image into an email message is an email function, and nothing to do with html, css or whatever.

Email is not web; an html document on a web server, as Matt pointed out, has the assistance of a known file system and structure to house its anciliary data such as images. Porting a web page is usually a messy business of managing the core html files plus associated folders, and taking care to keep pathnames to resources consistent while doing so.

You can't send folders in email, so you need it all bundled into one multi-part message. The ability to do this is a function of the email client. And neither Photoshop nor Dreamweaver appear to know this technique.

Modified by Zenos

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DJ_DeepSense said

Basically its like saving a webpage as HTML, Photoshop can do the same for an image. It will save the image as HTML as if it were a webpage. The only reason why i am saving the image as HTML is due to the links that i am adding for the social icons on our signature.
I need to see an example to understand this. I've never seen images embedded into HTML.