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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by philipp

cclns
cclns
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My Firefox continues to crash. Anytime I open a new window or try and open a download. I tried to hit the refresh and I get an error message that FireFox has stopped working and then it shuts completely. I was working fine yesterday and today??? I can not get any work done and I can not even download Internet Explorer as a back up browser to get my work done. I am scared to uninstall because I have no way to browse internet if I do. Or is there? PLEASE HELP ME FIX THIS!!!

My Firefox continues to crash. Anytime I open a new window or try and open a download. I tried to hit the refresh and I get an error message that FireFox has stopped working and then it shuts completely. I was working fine yesterday and today??? I can not get any work done and I can not even download Internet Explorer as a back up browser to get my work done. I am scared to uninstall because I have no way to browse internet if I do. Or is there? PLEASE HELP ME FIX THIS!!!

All Replies (1)

philipp
philipp
  • Moderator
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hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.