Followed Tiscali set up info for Thunderbird and nothing works.
Changed from Outlook Express to Thunderbird on Win XP computer. Followed Tiscali set up info. Tiscali confirm the settings are correct but nothing works.
Chosen solution
What does 'nothing works' mean?
https://support.mozilla.org/en-US/kb/ask-tb#w_how-to-ask-your-question
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Is Thunderbird set up as default email client?
Please post this info:
In thunderbird
- Help > Troubleshooting Information
- click on 'copy text to clipboard'
- paste info into this question
- edit/remove all info on fonts and printers.
Chosen Solution
What does 'nothing works' mean?
https://support.mozilla.org/en-US/kb/ask-tb#w_how-to-ask-your-question
Christi, Thanks for your support. After tearing my hair out, what little is left, I read the small print in the Thunderbird technical support article. Problem solved in about 30secs. Got no help from the Tiscali technical pages for setting up Thunderbird. Cheers, Ian.
ToadHall. Thanks for your support. I finally checked the small print within the Thunderbird technical support article. Problem solved withiun 30secs. No thanks to the Tiscali help pages which didn't mention the solution at all.Doh!
Cheers, Ian.
I followed the Tiscali set up info to the letter. I could not send any messages. I always got the same error message. I then read the Thunderbird technical article re these error messages and found that I needed to complete the "user name" section on the Accounts settings bit, something that Tiscali did not mention at all. Doh!. Problem solved within 30 secs! Thanks for all the support. Cheers, Ian.