Thunderbird Community Forum

I have an issue where, from one day to the next, one of my employees lost the "open thread in a new tab" option. This option was available when right-clicking on a message and then selecting "open/open thread in a new tab." The option no longer works in the "inbox" folder, but it does still work in individual subfolders.

Long time Thunderbird user here...

This started about 2 days ago. I have changed nothing in my email account settings and MailWasher is able to download all new messages with identical account settings.

When I hit the Get Messages button, an Error Notice appears stating that "Connection to Server <my server details> has been interrupted." This Notice disappears pretty quickly so I can't capture it for you.

What is this referring to and how can I rectify the situation to enable me to receive New Messages? Although MailWasher can receive the new messages Ok, it is not a practical email client with which to manage my email correspondence.

What ever you can do to assist me with rectifying this will be greatly appreciated.

Kind Regards, Mal McNelley.

Delete function does NOT delete initially, it goes into 'Not responding' mode for many minutes. This issue is getting worse over the weeks. Any one any ideas please?? Alan O

During November my Thunderbird client 128.5.1esr (and the previous release too) stop sending email with my employer Office365 account. I can download email (IMAP) but not send email. I get the following window after a few seconds (see screenshot below):

          Login to account "Microsoft 365" failed
          Login to server smtp.office365.com with username XXXXX failed.

          [ Enter New Password ]               [ Cancel ]. [ Retry ]

The password is correct but if I try to Enter a New Password, nothing happens. Retry displays the same window again. I see that many people had this problem in the past and I have tried all possible solutions to no avail (configuration is correct, deleting and creating the account again, etc.).

I have been using Thunderbird for over ten years and today is the first time I have ever received error messages, no less two back to back that are preventing me from downloading new messages. I know that I have sufficient disk space and don't know how to correct the rest of the errors in the 2 attached images of the error mesages.

Any help will be appreciated. Thank you.

Please email me at seamus12@comcast.net

As indicated, when checking messages, indicator shows that imap is being queried but it takes forever to load the messages. This may have been happening in beta 133.xx too.

Two computers, Thunderbird 115 and 133 on Kubuntu Linux 22.04 and 24.04 accessing the same mail folder on NAS.

I have had considerable trouble with Thunderbird snap and networking. I have now de-snapped and installed the binary.

Some mails in my Inbox appear to be there but are unable to be read. This is all emails prior to 9th November 2024. All other emails are accessible, in Archives and Sent folders, including those prior to that date - it is only the Inbox emails. The data appears to be there - the Size column shows the size correctly - and Status is displayed. When I open an email I get a completely blank Tab and yet all the info is shown in Table view - Subject, From and Date for each email is displayed correctly. They also show blank in the viewing pane.

Emails after 8th November are all displayed correctly. These emails go back many years and are important to me

Any help appreciated.

Bonjour, je ne retrouve pas dans la version 128.5.1 de Thunderbird l'endroit ou indiquer de laisser les messages sur le serveur. pouvez-vous m'aider la dessus ? Merci Cordialement Francis Malexieux

you meesed up all my accouts i donated still cannot recover all acconts even with gmail please restor all my account or refund my donatiatin its too mucdh for me i have <redacted>@ gmail and <redacted> but not others

Here on Debian 12 with Thunderbird 128.5.0esr, it has become impossible to resize any of the elements in the classic view. I expect that hovering the mouse over the dividers between the various panes will change the pointer type and let me push the dividing lines up and down, or side to side. That just doesn't happen.

Actually, the problem is not limited to the classic view. Resizing anything has just quit working in any and all viewing layouts offered by Thunderbird.

There are some related threads here where people use custom CSS to work around limitations on what proportions can eventually be chosen. That's not my problem. I cannot make _any changes at all_. In the classic view, the pane in which the message text appears is uncomfortably small, but I can see several dozen message subject lines.

The behaviour is the same when I start Thunderbird in safe mode. Are there other non-destructive things worth trying? Thanks.

Thunderbird is our e-mail client. We have a number of e-mail addresses. On one of our computers we can receive but not send on one of our verizon.net e-mail accounts. All of the outgoing server information (except the username is the same for both accounts. When we try to send e-mail from the one account it just hangs and never sends (I eventually cancel sending). We are running Windows 11 Professional on the affected machine. Thunderbird is successfully managing e-mail from multiple e-mail providers. When I had time I looked on-line for solutions, nothing I found worked. Any assistance will be greatly appreciated.

I had to uninstall and reinstall Thunderbird Mail due to unresolved problems; however, now it never accesses the "Sent Folder". Then it tells me the email has been sent, but it never appears in my inbox.

I hope you can help me because I don't want to lose using Thunderbird Mail. Thank you!

I would like to be able to set a retention policy on top (parent) folder and have all the folders below it inherit that policy. Is this doable with Thunderbird? It would also be helpful to be able to turn off inheritance in a child folder if desired.

Thank you Steven Wheeler

I'm running Thunderbird 128.5.1esr (64 bit) on Macos 14.5. The Window menu in Thunderbird (at the top between Tools and Help) displays a list of open messages. I believe it used to list the messages' titles in the list. Not now. Now all it lists is "Mozilla Thunderbird" for each open message. No way to distinguish which message is listed. I tried Troubleshoot Mode... with no effect.

Is there a setting that I need to change to restore what I believe is the old behavior?

"..... because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again." Hi, I have two gmail accounts and I've been having difficulty compacting folders for the last couple of days. Both of them are IMAP accounts, and I typically keep them clean and prefer to save my emails in local folders. I have tried deleting the email accounts on thunderbird and re-adding them. It worked for about 24 hours and I am getting the same message again. Running as administrator has not solved the problem. Thanks for the help, Ron

Every few days I get a Can't load XPcom error when trying to launch Thunderbird. I know how to fix this problem when it occurs (manually delete T'bird from Programs, download and install latest version), but every few days it occurs again, which is getting tiring. How can I fix this so the error won't occur, at least not so often?

See topic subject...but basically used to have a handy little attachment link at the bottom of the email preview pane...now its gone since latest update..

Can anyone point me in the right direction?

Thanks for any help on this.

Dennis

I've got a weird display problem that started yesterday. As I scroll along my messages list, characters start blanking. Where the blanking occurs changes as I scroll.

Screen shot attached.

A brief run with Thunderbird in safe mode doesn't seem to have this problem, but I have zero extensions installed.

H/W: Ryzen 7 7700, RX7600XT, 32 GB and 2TB SSD for C drive.

Thunderbird is the only APP I have noticed this on.