Receiving when might be harmful messages claiming to be from Mozilla Firefox

Firefox as my default browser. Three days ago I got three pop-up messages claiming to be from Mozilla Firefox with the logo in the top left corner and the words Mozilla F… (read more)

Firefox as my default browser. Three days ago I got three pop-up messages claiming to be from Mozilla Firefox with the logo in the top left corner and the words Mozilla Firefox. All three contained various warnings: – Virus detected! – Alert! – You could be infected! Then they each said to "click here to resolve." And an address of some type which was a long string of random letters and the words merge network protocol. I did not click on any of these, nor did I click the "dismiss" bar that they had. I did try the X in the top right corner of each pop-up but they did disappear for one second and were replaced by another warning of some type. These pop-ups are on the right side of the page and block information that I need. They don't go away and stay with me no matter where else I go. Turning off the computer and restarting allows me to travel the Internet without the pop-ups, but as soon as I signed into Firefox they reappear. I don't believe that they are from Mozilla and though I have reported use of their trademark to them, I have not received any reply. I'm desperate to get rid of these. Can someone help?

Asked by CatD 1 day ago

Last reply by James 6 hours ago

Inserting picture in email text does not work.

When attempting to drag/Insert picture into email text, the message "The following files couldn't be attached: filename.jpg. Please try again later." appears. I have no… (read more)

When attempting to drag/Insert picture into email text, the message "The following files couldn't be attached: filename.jpg. Please try again later." appears. I have not been able to find a solution. The dragged/Inserted picture always ends up outside the email text box and cannot be moved into it. What is a solution?

Is this something new or do I need to reload Firefox? Firefox 133.03 64-bit is up to date on Windows 10.

It worked last Christmas!!! It is not important now that the holiday is over but would like to fix it.

Asked by raymond_j_markiewicz 18 hours ago

Last reply by markwarner22 8 hours ago

Whats app

After downloading Whats app application on my PC and trying to call friend my screen camera did not show my image. I do see the image of my friend. Please help.

Asked by minfel1 12 hours ago

Last reply by markwarner22 8 hours ago

Subscribing to Mozilla VPN

I understand to use VPN on my PC I first need to set it on my phone. But I can't finish the process, on this screen with a button that says: Sign up now, it just can't be… (read more)

I understand to use VPN on my PC I first need to set it on my phone. But I can't finish the process, on this screen with a button that says: Sign up now, it just can't be clicked on.

Asked by zecamorais 10 hours ago

Last reply by amjad47883 9 hours ago

Insert picture in email text

I have been trying to solve this issue all evening: HOW does one insert a picture is the text of an email message. I can attach the picture to the email but when I try … (read more)

I have been trying to solve this issue all evening:

HOW does one insert a picture is the text of an email message. I can attach the picture to the email but when I try to drag it into the text, it tells me cannot do it now but to try layer. Its it a memory issue?

Windows 10 Firefox v133.03 20241209150345 64bit Dec 10, 2024.

The issue is I do not have "Pictures" highlighted under the "Insert" menu. However, I do have "Attach file" which I did above, but I cannot drag the picture into the text and scale it as in the past.

When I try to insert the picture into the text, the message "The following files couldn't be attached: Filename.jpg. Please try again later." appears at the very top of the display.

"Link", "Pictures", "Emoji", and "Table" are all not hi-lighted. Do not know why???

HELP WOULD BE APPRECIATED!

Asked by raymond_j_markiewicz 1 week ago

Last reply by jonzn4SUSE 10 hours ago

If I update to the latest version how can I get tabs back into their proper place below the toolbar.

I understand that as from 14th March 2025 I will need to update Firefox. I am currently running 102.0 and have sucessfully prevented Firefox from updating to later versi… (read more)

I understand that as from 14th March 2025 I will need to update Firefox. I am currently running 102.0 and have sucessfully prevented Firefox from updating to later versions. I did this to prevent the updates positioning the tabs in the wrong place. Please can you tell me if the CSS script that I use to put them back into their correct position, i.e. below the Bookmarks Toolbar, will still work.

Also, will newer versions allow the user to choose where the tabs are positioned? It was possible to do this in earlier versions and the choice is also available in other browsers.

I have also managed to stop Windows 10 updating for several years too, Microsoft kept altering my laptop in unacceptable ways.

Asked by malc1110 1 day ago

Last reply by cor-el 11 hours ago

Removing precise location of Auto filling previous emails.

I went to a new website it asked me to put in an email address, Upon starting to type I saw I had 10 or 11 things to choose from. I want to edit these out one by one, is … (read more)

I went to a new website it asked me to put in an email address, Upon starting to type I saw I had 10 or 11 things to choose from. I want to edit these out one by one, is there a procedure to do that? Thank you.

Asked by BlueShoes 17 hours ago

Last reply by cor-el 11 hours ago

weird control on my account

Hi, my account seems to have some kind of admin or enterprise control on it, but I'm not part of an organization. It says: Information Your browser is being managed by y… (read more)

Hi, my account seems to have some kind of admin or enterprise control on it, but I'm not part of an organization. It says:

Information Your browser is being managed by your organization.

I don't know how to fix this, but it is keeping me from updating and doing other things like clearing cache and adjusting my settings.

How can I fix this?

I don't know how it happened.

Thank you

Asked by bob.herkes 17 hours ago

Last reply by cor-el 11 hours ago

Password with @ saving incorrectly

I have a password with an @. When I save with password in Firefox, it replaces the "@" with "%40". I have tried deleting the saved password, going into the password menu… (read more)

I have a password with an @. When I save with password in Firefox, it replaces the "@" with "%40". I have tried deleting the saved password, going into the password menu and manually saving the correct password. However, "%40" keeps reappearing.

Asked by benn.chri 19 hours ago

Last reply by cor-el 14 hours ago

Search box shows up in Chrome but not in Firefox

When using website at https://tools.myfooddata.com/nutrition-facts/170112/100g/1 , the search box titled "Search for A Food" shows up in Google Chrome, but not in Firef… (read more)

When using website at https://tools.myfooddata.com/nutrition-facts/170112/100g/1 , the search box titled "Search for A Food" shows up in Google Chrome, but not in Firefox. In Google Chrome, it can be seen in the upper left part of the web page, but I can't find it in Firefox. Also, when I click on the button called "Instructions" on the web page, nothing happens in Firefox, but when I click on that button in Chrome, it opens up an instructions menu. What can I do about these things?

Asked by Larry951 1 day ago

Last reply by cor-el 14 hours ago

Camera Connectivity Issues

I have a problem using a website called TherapyNotes with the Firefox browser, even though this was not an issue until recently. It seems even though camera permissions a… (read more)

I have a problem using a website called TherapyNotes with the Firefox browser, even though this was not an issue until recently. It seems even though camera permissions are enabled, Firefox is unable to connect to my camera for my telehealth sessions. The light indicating my camera is in use comes on for a second, then immediately turns off. I am also unable to even start a session and coast with voice only. The window to start my session never pops up. I have put in a ticket and been in contact with TherapyNotes going back and forth for the past couple of weeks. Their tech support insists it is an issue with Firefox since I can utilize their site completely on other browsers. I much prefer to use Firefox for the security, so I'm hoping there's something you can tell me to do to make it work.

Asked by Dr. Ivy Kensinger 2 weeks ago

Last reply by jscher2000 - Support Volunteer 17 hours ago

Security

I got a notification/ email of an unauthorized access to my account. I changed the password, and set up TFA. The unknown user logged on the account was then gone. I have… (read more)

I got a notification/ email of an unauthorized access to my account. I changed the password, and set up TFA. The unknown user logged on the account was then gone. I have passwords saved from sites i visit, including sensitive ones. Could my list of passwords have been copied? How am i protected?

Asked by dknight18 1 week ago

Last reply by markwarner22 17 hours ago