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After I delete a message, it doesn't always go into Trash bin but disappears.

  • 4 replies
  • 18 have this problem
  • 3 views
  • Last reply by nanciewanda

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In a number of instances, when I delete an e-mail from my Inbox, it doesn't appear in Trash but completely disappears--usually it's one I decide I need to look at it again. Most of my real junk mail stays in my Trash folder until I empty the Trash folder.

In a number of instances, when I delete an e-mail from my Inbox, it doesn't appear in Trash but completely disappears--usually it's one I decide I need to look at it again. Most of my real junk mail stays in my Trash folder until I empty the Trash folder.

Chosen solution

just lift your finger off the Shift key before you press delete.

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Holding shift while you delete does exactly what you describe. Could that be it?

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Actually, that is probably what I am doing. What I WANT to do, is delete a bunch (but not all) of my e-mails (that is, have them go to Trash folder) without having to select them one by one. Any way of doing that?

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Chosen Solution

just lift your finger off the Shift key before you press delete.

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I have this same problem, but for one message, not a bunch. I hit only the delete key or I click on the delete icon on the message itself. But when I go to look for it in Trash, it's not there, and can't be found anywhere. Any ideas? Thanks