We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Crystalstark.co.za has an email reply facility which Mozilla fails to use, but Internet explore will use to initiate Outlook express. Please help.

  • 2 replies
  • 1 has this problem
  • 24 views
  • Last reply by cor-el

JohanStark
JohanStark
more options

The site has a Hyperlink to enable an e-mail reply. When opening the site in IE, the hyperlink is recognised, but Firefox does not recognise the hyperlink. Neither does Chrome!!

The site has a Hyperlink to enable an e-mail reply. When opening the site in IE, the hyperlink is recognised, but Firefox does not recognise the hyperlink. Neither does Chrome!!

Chosen solution

Yep, that happens a lot when the webpages are built using Microsoft Office coding, which used coding particular to early versions of Internet Explorer.

Read this answer in context 👍 0

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

Yep, that happens a lot when the webpages are built using Microsoft Office coding, which used coding particular to early versions of Internet Explorer.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That web page is a MS Office document that still has some VML code that only works in IE and not in other browsers.

You can inspect the page code here:

  • Firefox > Web Developer > Page Source
  • Tools > Web Developer > Page Source (Ctrl+U)
  • right-click on a web page to open the context menu and select View Page Source