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Certain websites stopped operating on Firefox. Please help me cure.

  • 1 reply
  • 1 has this problem
  • 16 views
  • Last reply by cor-el

Atolkoff1
Atolkoff1
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Among the websites are: AOL, Facebook, maxpreps.com. All open to an unusual looking home page.

--AOL crashes when I try to open my email box.

--Facebook will not function at all; it doesn't recognize that my cursor is on any field.

--Maxpreps.com has some pages operate fine, but others do not fully load.

Among the websites are: AOL, Facebook, maxpreps.com. All open to an unusual looking home page. --AOL crashes when I try to open my email box. --Facebook will not function at all; it doesn't recognize that my cursor is on any field. --Maxpreps.com has some pages operate fine, but others do not fully load.

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

See also:

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.