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Some drop-down features do not display at all.

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  • Last reply by JaneEyre

JaneEyre
JaneEyre
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When I go to http://www.usanetwork.com/, the home page has a group of items displayed across the top of the screen: Shows, Videos, Featured, Schedule. Each has a drop-down arrow to its right. In IE, if I click on any one of these down-arrows, the bottom part of the screen is overlaid with the item I wanted to see; for example, a list of USA shows. This does not happen in Firefox; none of the drop-down arrows show me anything. I DO get a left-right scroll bar across the bottom, but if I try to move the cursor to it, it disappears. If I try to use the arrow keys, the screen just jitters a little bit left and right. This is just one example; there are many other websites that have the same behavior.

When I go to http://www.usanetwork.com/, the home page has a group of items displayed across the top of the screen: Shows, Videos, Featured, Schedule. Each has a drop-down arrow to its right. In IE, if I click on any one of these down-arrows, the bottom part of the screen is overlaid with the item I wanted to see; for example, a list of USA shows. This does not happen in Firefox; none of the drop-down arrows show me anything. I DO get a left-right scroll bar across the bottom, but if I try to move the cursor to it, it disappears. If I try to use the arrow keys, the screen just jitters a little bit left and right. This is just one example; there are many other websites that have the same behavior.

Modified by JaneEyre

Chosen solution

I followed the "Basic Troubleshooting" steps up through and including step 6 (reset your Firefox settings) to no avail. The drop-down arrows still do not work. Because this problem occurs on more than one of my computers, I don't think it's the Firefox install and am not will to reinstall it.

I have found a work-around, though. I installed the add-on "IE View 1.4.5.3" and flagged the problem pages to always open in IE. It isn't the most elegant solution, but it works for me.

Thanks to cor-el for the suggestion that led me to try Basic Troubleshooting.

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All Replies (2)

cor-el
cor-el
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  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

JaneEyre
JaneEyre Question owner
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Chosen Solution

I followed the "Basic Troubleshooting" steps up through and including step 6 (reset your Firefox settings) to no avail. The drop-down arrows still do not work. Because this problem occurs on more than one of my computers, I don't think it's the Firefox install and am not will to reinstall it.

I have found a work-around, though. I installed the add-on "IE View 1.4.5.3" and flagged the problem pages to always open in IE. It isn't the most elegant solution, but it works for me.

Thanks to cor-el for the suggestion that led me to try Basic Troubleshooting.

Modified by JaneEyre