We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to find out if Silverlight is disabled in Mozilla's add-ons and fix it so I can insert attachments into my email.

  • 1 reply
  • 3 have this problem
  • 5 views
  • Last reply by Xircal

rcamblos
rcamblos
more options

I cannot insert attachments, photos, etc. into my emails in Firefox 4. Windows Live Hotmail solutions had me reinstall Silverlight. It didn't work. They now suggest contacting you to see if Silverlight is being disabled in the add-ons sections of my browser. I can attach files in Explorer but not in Firefox. How do I check to see if Silverlight is being disabled and fix this problem?

I cannot insert attachments, photos, etc. into my emails in Firefox 4. Windows Live Hotmail solutions had me reinstall Silverlight. It didn't work. They now suggest contacting you to see if Silverlight is being disabled in the add-ons sections of my browser. I can attach files in Explorer but not in Firefox. How do I check to see if Silverlight is being disabled and fix this problem?

All Replies (1)

Xircal
Xircal
more options

Click the Firefox button, go to Add-ons | Plugins. It appears to be enabled already though because your system details show "4.0.60310.0" which is the latest version of Silverlight.