We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I try to download Firefox 3.6.13 to my Mac OS X.3.9 computer, I get a message that says Firefox has failed to mount, reason is corrupt image. I don't know what this means or how to get the Firefox to downlaod to my computer.

  • 2 replies
  • 39 have this problem
  • 1 view
  • Last reply by cor-el

more options

I currently have Firefox 2.0.0.4 on my computer. It is running Mac OS X 10.3.9. I tried to download Firefox 3.6.13 and got a message saying the disk had failed to mount, reason corrupt record.

I currently have Firefox 2.0.0.4 on my computer. It is running Mac OS X 10.3.9. I tried to download Firefox 3.6.13 and got a message saying the disk had failed to mount, reason corrupt record.

All Replies (2)

more options

Firefox 3.6 requires at least OS X 10.4, the last version that works on OS X 10.3.9 is Firefox 2.0.0.20 available from ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/2.0.0.20/mac/en-US/

more options

Note that you have two older Flash 9 plugins installed.

  1. Shockwave Flash 9.0 r47
  2. Shockwave Flash 9.0 r16

You should remove them both and install the latest Flash 9 player.