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Downloading

  • 2 replies
  • 0 have this problem
  • 8 views
  • Last reply by cor-el

Mecha Pope
Mecha Pope
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Whenever i download something, instead of it being a file icon and allowing me to open it and unzip it, it is the firefox logo and i cant do anything with it

Whenever i download something, instead of it being a file icon and allowing me to open it and unzip it, it is the firefox logo and i cant do anything with it

All Replies (2)

zeroknight
zeroknight
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Can you provide an example public download link?

Does it still happen in Troubleshoot Mode?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you check the content of this file in a file viewer utility in case you get an HTML error file and not the actual file?

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

Boot the computer into Windows Safe Mode with network support to see if that has effect.