We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

YouTube videos freezing, still playing audio if multiple tabs open with multimedia available

stevenmfarmer
stevenmfarmer
more options

I like to split windows so I can have running YouTube videos on the left half of the screen and browsing the web on the right. If I open another site on the right side of the screen that has multimedia (ESPN, CNN, IMDB), the video freezes on the YouTube window but audio continues to play without issue.

I have done the following troubleshooting steps:

  • Hardware acceleration turned off/on
  • cleared cookies/cache
  • A few About:config fixes

Videos don't have a problem running if I open YouTube with Chrome and continue to use Firefox for surfing.

i9-12900hk 64GB RAM 2TB m.2 SSD (lots of free space)

I like to split windows so I can have running YouTube videos on the left half of the screen and browsing the web on the right. If I open another site on the right side of the screen that has multimedia (ESPN, CNN, IMDB), the video freezes on the YouTube window but audio continues to play without issue. I have done the following troubleshooting steps: * Hardware acceleration turned off/on * cleared cookies/cache * A few About:config fixes Videos don't have a problem running if I open YouTube with Chrome and continue to use Firefox for surfing. i9-12900hk 64GB RAM 2TB m.2 SSD (lots of free space)

All Replies (4)

zeroknight
zeroknight
more options

Try changing widget.windows.window_occlusion_tracking.enabled to false in about:config then restart the browser.

stevenmfarmer
stevenmfarmer Question owner
more options

zeroknight said
Try changing widget.windows.window_occlusion_tracking.enabled to false in about:config then restart the browser.

That was one of the about:config changes I had already tried.

zeroknight
zeroknight
more options

Does it still happen in Troubleshoot Mode?

stevenmfarmer
stevenmfarmer Question owner
more options

zeroknight said
Does it still happen in Troubleshoot Mode?

Surprisingly no. I will turn off my addons one at a time to see if I can figure it out.