Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Error message

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by Matt

more options

I posted a question on this Forum 12/9/21, 4:48 AM. Matt answered and I did not understand his answer. We proceeded to exchange several emails, his last said "...perhaps the discussion can move forward." But I am unable to answer his last email, there is no place on the screen to provide an answer???

I still have the same problem and the same error message from TB: "Server imap.aol.com has disconnected. The server may have gone down or there may be a network problem."

Once this message appears, TB will not display the messages in my several subfolders.

Any and all help appreciated. Thank you.

I posted a question on this Forum 12/9/21, 4:48 AM. Matt answered and I did not understand his answer. We proceeded to exchange several emails, his last said "...perhaps the discussion can move forward." But I am unable to answer his last email, there is no place on the screen to provide an answer??? I still have the same problem and the same error message from TB: "Server imap.aol.com has disconnected. The server may have gone down or there may be a network problem." Once this message appears, TB will not display the messages in my several subfolders. Any and all help appreciated. Thank you.

All Replies (1)

more options

Filing a new question is not going to move the discussion forward. when I go to https://support.mozilla.org/en-US/questions/1360568 there is a space at the bottom to add a reply.

When I go here I can see all your questions. Please do not start new topics if what you need to do is perhaps log back into the site. Regardless please continue ytour discussion here https://support.mozilla.org/en-US/questions/1360568