We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Fillable forms download w errors; print to pdf and it crashes Kofax Power PDF when opened

more options

My default pdf application is Kofax Power PDF 3.1. Windows 10 Pro. I have used a particular fillable form online for years and downloaded and printed to pdf all day with no problems.

When I download the form after completing it online, certain text fields (month name, county, etc.) are changed to numerals during download. For example, the form requires a date that is entered as ______ (day of the month) ______ (month name spelled out, selected from drop down menu), ____ (year), etc.. The form online shows "February" in the month field, but after the form is downloaded, it shows up as "02".

When I print to pdf, the application crashes w no error message when I attempt to open the pdf.

My default pdf application is Kofax Power PDF 3.1. Windows 10 Pro. I have used a particular fillable form online for years and downloaded and printed to pdf all day with no problems. When I download the form after completing it online, certain text fields (month name, county, etc.) are changed to numerals during download. For example, the form requires a date that is entered as ______ (day of the month) ______ (month name spelled out, selected from drop down menu), ____ (year), etc.. The form online shows "February" in the month field, but after the form is downloaded, it shows up as "02". When I print to pdf, the application crashes w no error message when I attempt to open the pdf.

All Replies (2)

more options

If it is Firefox that crashes, then if you open the page `about:crashes` and click on the links there it should take you to your crash reports. You can then open a bug report at https://bugzilla.mozilla.org/ with links to your bug reports.

more options

If you open a bug report, please comment here with a link to it.