We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Master Password - Unable To Change Password message when trying to change settings

  • 1 reply
  • 2 have this problem
  • 8 views
  • Last reply by Matt

more options

I've installed the Master Password extension, and now I'm trying to update the settings (Auto-Logout, Lock, Prompt etc)

However after typing in my first password, and then changing all the settings, I get the message "Unable To Change Master Password".

Then when I got back in to the settings none of them have saved.

The password has been stored, because when I restart Thunderbird I get a prompt asking for it, and entering in my password works.

All I can do is add and remove a master password!

Any suggestions?

Thanks

I've installed the Master Password extension, and now I'm trying to update the settings (Auto-Logout, Lock, Prompt etc) However after typing in my first password, and then changing all the settings, I get the message "Unable To Change Master Password". Then when I got back in to the settings none of them have saved. The password has been stored, because when I restart Thunderbird I get a prompt asking for it, and entering in my password works. All I can do is add and remove a master password! Any suggestions? Thanks

All Replies (1)

more options

The add-on has a support site listed as https://github.com/vanowm/MasterPasswordPlus/issues

I suggest you ask the guy that is asking for money for the add-on why it does not work.