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Why is my new mail is going into a trash folder instead of my inbox?.

  • 4 replies
  • 8 have this problem
  • 11 views
  • Last reply by Craftybill

Craftybill
Craftybill
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New e-mail is going directly into a trash folder instead of my inbox. If I try to move it to the inbox it immediately jumps back to the trash folder. If I delete it, it will disappear completely. What changed? How can I fix?

New e-mail is going directly into a trash folder instead of my inbox. If I try to move it to the inbox it immediately jumps back to the trash folder. If I delete it, it will disappear completely. What changed? How can I fix?

Chosen solution

Craftybill said

Kaspersky. It seems to be working correct again now for some reason.

You restarted your machine perhaps. It still fixes many computer problems.

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All Replies (4)

Matt
Matt
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usually this is related to anti virus spam filters. What anti virus do you use?

Craftybill
Craftybill Question owner
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Kaspersky. It seems to be working correct again now for some reason.

Matt
Matt
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  • Top 10 Contributor
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Chosen Solution

Craftybill said

Kaspersky. It seems to be working correct again now for some reason.

You restarted your machine perhaps. It still fixes many computer problems.

Craftybill
Craftybill Question owner
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Never know sometimes. Computer has a mind of its own. Thanks very much for your help.