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restoring profile

  • 2 replies
  • 5 have this problem
  • 2 views
  • Last reply by bobbiev

bobbiev
bobbiev
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I had a computer crash on my desktop, Win 8.0 64 bit, and my laptop, Win 8.1 64 bit. I reinstalled Tbird on my desktop and, since AI could not seem to get my old profile to work, I did a new install. My desktop is okay. My laptop keeps wanting me to set up my whole account without it using my old profile.

I do not have a profile showing when I go to "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" -p.

I tried using profile manager and it would not work either. Any other suggestions for things I might try?

Bobbie

I had a computer crash on my desktop, Win 8.0 64 bit, and my laptop, Win 8.1 64 bit. I reinstalled Tbird on my desktop and, since AI could not seem to get my old profile to work, I did a new install. My desktop is okay. My laptop keeps wanting me to set up my whole account without it using my old profile. I do not have a profile showing when I go to "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" -p. I tried using profile manager and it would not work either. Any other suggestions for things I might try? Bobbie

All Replies (2)

amanchesterman
amanchesterman
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This article tells you where to find your Thunderbird profile and how to restore it to another computer: https://support.mozilla.org/en-US/kb/profiles-tb

bobbiev
bobbiev Question owner
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That worked, thanks.