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Firefox crashes

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  • 1 has this problem
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  • Last reply by ideato

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Firefox crashes all the time. I used to like it but no it's a pain to use . I have gotten 50 crashes over the past couple months. Anyone no why before I have to go to IE .? bp-83876129-4c84-4f71-98b8-79ac62141129 11/29/2014 1:52 PM bp-9991bfc3-7f69-4726-80cd-3d17e2141129 11/29/2014 1:44 PM bp-bc6c41de-3919-439d-b7d2-8d4232141129 11/29/2014 1:03 PM bp-f8ee32d1-330e-48c9-bece-cf3e72141129 11/28/2014 9:45 PM bp-c7386e66-067a-4165-969e-9766c2141129 11/28/2014 9:24 PM bp-6f8f2b43-56d9-4d64-a2f5-00bb32141128 11/28/2014 12:53 AM

Firefox crashes all the time. I used to like it but no it's a pain to use . I have gotten 50 crashes over the past couple months. Anyone no why before I have to go to IE .? bp-83876129-4c84-4f71-98b8-79ac62141129 11/29/2014 1:52 PM bp-9991bfc3-7f69-4726-80cd-3d17e2141129 11/29/2014 1:44 PM bp-bc6c41de-3919-439d-b7d2-8d4232141129 11/29/2014 1:03 PM bp-f8ee32d1-330e-48c9-bece-cf3e72141129 11/28/2014 9:45 PM bp-c7386e66-067a-4165-969e-9766c2141129 11/28/2014 9:24 PM bp-6f8f2b43-56d9-4d64-a2f5-00bb32141128 11/28/2014 12:53 AM

All Replies (4)

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According to your crash reports..... You have too many extensions installed whose author not verified and the last most important thing is that it contain malware namely... lpxpcom.dll and nvwgf2um.dll so kindly do the following steps:::

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 15.0 r0 Shockwave Flash 14.0 r0

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v15.0.0. 239 http://get.adobe.com/flashplayer/

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The crash reports flagged these programs;

lpxpcom.dll = LastPass

nvwgf2um.dll = NVIDIA Compatible D3D10 Driver

JavaScript


Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.


Perform a System File Check to fix corrupted system files http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

See if there are updates for your graphics drive drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Hello,

Also, you can delete in your profile folder the User.js file you have.

The user.js file does not exist by default. If you create the file, forget it, if you have not create the file then delete the User.js file, to see if the problem goes away (some programs create and write in the file also).

maybe not related but see for your screenwise extension :

http://www.engadget.com/2012/02/08/google-screenwise-panel-pays-to-track-browsing/

http://www.tomsguide.com/us/Google-Chrome-Screenwise-Data-Collection-Plugin,news-14172.html

https://tools.google.com/dlpage/screenwisepanel/ :

(If installed, this extension will check if a person is signed in to a Google account, and shares that account information with Google servers to verify whether the user is a registered Screenwise panelist.)..... privacy ?


thank you