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downloading iplayer programme- firefox keeps crashing. bbc website suggests going to tools>options>applications - change action from bbci-pd to choosing bbcip

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  • Last reply by Moses

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after a lengthy period of downloading a programme firefox crashes and nullifies the download. This has happened twice towards the end of the programme's duration.

after a lengthy period of downloading a programme firefox crashes and nullifies the download. This has happened twice towards the end of the programme's duration.

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Can you give me your crash reports?

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.
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There's not much I can make out from your crash reports. Here's what I did find out. The System Memory Use Percentage in the crash reports is rather high, so this could be out-of-memory crashes.

The first crash report I can't make anything out of it. The source isn't available so I can see what's happening before Firefox crashes. (http://hg.mozilla.org/releases/mozilla-release/annotate/0cd2e9a8ba6f/obj-firefox/dist/include/nsIXPConnect.h#l276)