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My Thunderbird shows "Not Responding", especially while composing an email message.

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  • Last reply by Wayne Mery

Bedfordite
Bedfordite
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For about 2 weeks, my version of Thunderbird regularly stops responding. Windows 10 displays the error message. It has worked fairly well for months. This has made it extremely difficult to compose email messages. If I go away and cuss, then return, it might start functioning. Thunderbird has never been this unreliable towards me. I am paying for this service.

For about 2 weeks, my version of Thunderbird regularly stops responding. Windows 10 displays the error message. It has worked fairly well for months. This has made it extremely difficult to compose email messages. If I go away and cuss, then return, it might start functioning. Thunderbird has never been this unreliable towards me. I am paying for this service.

Modified by Wayne Mery

All Replies (2)

Matt
Matt
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I had issues with Mozilla products on Windows 10. See http://thunderbirdtweaks.blogspot.com.au/2016/08/windows-10-and-thunderbird-firefox.html

Wayne Mery
Wayne Mery
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copied from https://support.mozilla.org/en-US/questions/1141792

I have removed the application installation from my Windows 10 PC and deleted the profile, rebooted, downloaded the most recent version of Thunderbird, and created a new default profile. Each and every time I try to compose an email message, Thunderbird crashes. Typically, I must log-off my session and invoke Thunderbird again. The MS error message is "Program is not responding". My unacceptable work-around is to draft the content using Microsoft Word then copy-paste that text into the body of a skeleton Thunderbird email form. I have been using Thunderbird for years. This problem is recent.