Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

When I click (compose) 'New Message' the new message window auto minimizes to the Task Bar

  • 4 respostas
  • 0 tem este problema
  • 14 visualizações
  • Última resposta de Chris. C.

more options

I have a new installation of Thunderbird Supernova and when I click (compose) 'New Message' the new message window auto minimizes to the Windows 11 Task Bar and can't be maximized i.e. I can't compose a new message.

I can read and respond to incoming emails as normal.

I'm an experienced Thunderbird user - over many years and devices.

I have a new installation of Thunderbird Supernova and when I click (compose) 'New Message' the new message window auto minimizes to the Windows 11 Task Bar and can't be maximized i.e. I can't compose a new message. I can read and respond to incoming emails as normal. I'm an experienced Thunderbird user - over many years and devices.

Solução escolhida

Thanks again for your advice. As it's a new installation, the content of the Profile is very limited. So, I will uninstall the software and then delete the Profile folder before starting again.

Cheers.

Ler esta resposta 👍 0

Todas as respostas (4)

more options

Does the same thing happen in safe/troubleshoot mode (hold Shift when launching TB)?

more options

Thanks for that tip - I have not heard of the 'safe mode' before because I've never had a problem with Thunderbird before. I've helped many friends by installing Thunderbird, in this case my friend lives 30klms away. I will go over there and give it a try.

If I was to download Thunderbird again to do a reinstall, do I need to uninstall the existing version or do I simply install over the top? Cheers!

more options

You can install over the current copy, but that is unlikely to correct this or most other issues that are caused by errors in the profile folder, which is unaffected by uninstall/reinstall of the app.

more options

Solução escolhida

Thanks again for your advice. As it's a new installation, the content of the Profile is very limited. So, I will uninstall the software and then delete the Profile folder before starting again.

Cheers.