We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

crashes on facebook,even after a complete fresh install

  • 7 답장
  • 1 이 문제를 만남
  • 9 보기
  • 최종 답변자: alex_mayorga

more options

I was having problems with firefox hanging and crashing when viewing videos on facebook.I went through my computer and removed every trace of firefox.I then did a fresh install.I did not make any changes, or install any add ons.I went to facebook,scrolled through my news feed,and watched videos.Firefox promptly hanged, and then crashed, on the third video I watched on my news feed.I have been sending in error reports for months on this,but nothing has ever come of it.

I was having problems with firefox hanging and crashing when viewing videos on facebook.I went through my computer and removed every trace of firefox.I then did a fresh install.I did not make any changes, or install any add ons.I went to facebook,scrolled through my news feed,and watched videos.Firefox promptly hanged, and then crashed, on the third video I watched on my news feed.I have been sending in error reports for months on this,but nothing has ever come of it.

모든 댓글 (7)

more options

¡Hola Ben!

Please follow https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help#w_get-help-fixing-this-crash

Post the link to the resulting new questions here for follow up.

¡Gracias!

more options

I've been through that numerous times.

more options

Oh,and no crash reports available.

more options

Opps duplicate

글쓴이 ben2go 수정일시

more options

Does Firefox Beta from https://www.mozilla.org/en-US/firefox/channel/ improve things?

글쓴이 alex_mayorga 수정일시

more options

alex_mayorga said

Does Firefox Beta from https://www.mozilla.org/en-US/firefox/channel/ improve things?

I tried that.No good.Now when scrolling through pages,it suddenly goes black,without warning.I have to start task manager,and force Firefox to shut down.I had to do this before a few times,with the original problem.

more options