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two step authentication

  • 1 reply
  • 1 has this problem
  • 17 views
  • Last reply by cor-el

Sandy Newbold
Sandy Newbold
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Hello....I currently use the two step authentication with one app, but I would like to use the feature in a 2nd authenticator for backup purposes. I can't seem to get the QR code I need in order to do that as I already have an authenticator setup.

Please let me know how to go about setting up the 2nd application.

Thanks

Hello....I currently use the two step authentication with one app, but I would like to use the feature in a 2nd authenticator for backup purposes. I can't seem to get the QR code I need in order to do that as I already have an authenticator setup. Please let me know how to go about setting up the 2nd application. Thanks

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You will have to disable and re-enable 2FA to get the QR code and use that to setup both authenticator apps. Note that you can also backup/save the otpauth:// link provided by the QR code. Some apps may provide a way to backup the codes or transfer the code to another device if you get a new device or still have an old device (Google Authenticator can do this).