We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Failure to import ZIP of old emails

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: david

more options

Hi folks!

I had to configure a new email which I run from the Thunderbird platform. I backed up a year's worth of emails in a ZIP file before deleting the old email (apparently I had to) and I have followed the instructions to import the old emails. The imported file appears in my 'local folders' section in Thunderbird but these files appear to be empty. I cannot find information or previous questions addressing this issue so I would appreciate any suggestions. The ZIP folder is smaller than 2GB.

Many thanks in advance!

Hi folks! I had to configure a new email which I run from the Thunderbird platform. I backed up a year's worth of emails in a ZIP file before deleting the old email (apparently I had to) and I have followed the instructions to import the old emails. The imported file appears in my 'local folders' section in Thunderbird but these files appear to be empty. I cannot find information or previous questions addressing this issue so I would appreciate any suggestions. The ZIP folder is smaller than 2GB. Many thanks in advance!

選ばれた解決策

use the addon, importexport. Unzip the file somewhere on disk drive, in thunderbird, highlight the designated folder to contain the messages, and click tools>importexporttools>import messages.

この回答をすべて読む 👍 1

すべての返信 (3)

more options

It will help to see a screenshot of a listing of the contents of the zip file. The tools>import is intended to restore a full profile, and what you describe appears to be something else.

more options

Thanks a lot for your reply David. I've attached a screenshot of the folder contents of the ZIP file, which as you can see are a list of individual emails (it's not the full contents obviously, but the other 100s of email files are the same format). As I said earlier, the ZIP is less than 2GB. Let me know how/if this clarifies anything, much appreciated. Gavin

more options

選ばれた解決策

use the addon, importexport. Unzip the file somewhere on disk drive, in thunderbird, highlight the designated folder to contain the messages, and click tools>importexporttools>import messages.