We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Hi Support team, somehow my mozilla settings have been changed and it baceme transprenet, now how to change back to normal ?

more options

Hi Support team, somehow my mozilla settings have been changed and it became transparent, now how to change back to normal because everything is transparent, menus, pages etc.

Hi Support team, somehow my mozilla settings have been changed and it became transparent, now how to change back to normal because everything is transparent, menus, pages etc.

Mafitar da aka zaɓa

This could be the same problem other users are reporting as a white screen or black screen, caused by an incompatibility between Firefox 33 and some older graphics card/chipset drivers.

Please disable hardware acceleration as a temporary workaround. Step-by-step directions in this thread: https://support.mozilla.org/questions/1025438

Does that work?

Karanta wannan amsa a matsayinta 👍 1

All Replies (1)

more options

Zaɓi Mafita

This could be the same problem other users are reporting as a white screen or black screen, caused by an incompatibility between Firefox 33 and some older graphics card/chipset drivers.

Please disable hardware acceleration as a temporary workaround. Step-by-step directions in this thread: https://support.mozilla.org/questions/1025438

Does that work?