Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

FF17 turn on twice?

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó kathlin409

more options

I just upgraded to FF17. My problem is that when I double click the FF icon and nothing happens. I wait and wait but nothing happens. Then I double click again and I get two windows of FF. This did not happen before when I had FF13. What's going on?

I just upgraded to FF17. My problem is that when I double click the FF icon and nothing happens. I wait and wait but nothing happens. Then I double click again and I get two windows of FF. This did not happen before when I had FF13. What's going on?

Réiteach roghnaithe

Thanks, I checked that but it didn't work. What finally worked was watching my Task manager. Turns out it was the Java that was causing the problem. I disabled it in FF and now I don't have the problem anymore.

Read this answer in context 👍 0

All Replies (2)

more options

Which security software (firewall, anti-virus) do you have?

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

more options

Réiteach Roghnaithe

Thanks, I checked that but it didn't work. What finally worked was watching my Task manager. Turns out it was the Java that was causing the problem. I disabled it in FF and now I don't have the problem anymore.