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trying to get new installation of TB to find backup profile file

  • 5 réponses
  • 1 a ce problème
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  • Dernière réponse par Matt

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On Sat morning startup of PC, Thunderbird acted as if it was a new install, no folders, abook, etc. Firefox showed no bookmarks, etc. Also, Win 7 would not find my desktop on boot. I've done a complete restore with Carbonite overnight. No real change, except at least now I could d/l new Thunderbird and Firefox; yesterday could not. I realize win 7 desktop problems aren't yours to solve; just trying to relate situation.

I finally found my backup TB profile, with abook.mab and other files, which look like everything is there in a file, ********.default. I'm trying to be VERY careful about the best way to get the new TB to find my backup default file so I don't loose it all. I've read the profile move, restore, change, etc. methods on your site; I just want to do it right the first time.

Any help appreciated.

On Sat morning startup of PC, Thunderbird acted as if it was a new install, no folders, abook, etc. Firefox showed no bookmarks, etc. Also, Win 7 would not find my desktop on boot. I've done a complete restore with Carbonite overnight. No real change, except at least now I could d/l new Thunderbird and Firefox; yesterday could not. I realize win 7 desktop problems aren't yours to solve; just trying to relate situation. I finally found my backup TB profile, with abook.mab and other files, which look like everything is there in a file, ********.default. I'm trying to be VERY careful about the best way to get the new TB to find my backup default file so I don't loose it all. I've read the profile move, restore, change, etc. methods on your site; I just want to do it right the first time. Any help appreciated.

Solution choisie

You can not use "My document" as a location. find somewhere else.

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Thanks for your reply. I've copied profile folder to my documents folder. I've used profile manager to the point where I've created a folder, named it and when it asks to choose folder, I can't find file I copied to my docu- ment folder. In one of my several tries, I have been able to reconnect with my email server and get email and I could send myself a test message, but I can't seem to tie Thunderbird and the profile folder together and I have tried many times to do this, so I can retrieve all my old folders and address book, etc. Can you tell what I'm doing wrong from this message ?

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Please provide all the information what you copied to where and include the full path information.

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Information to follow tomorrow; no more time today.

Thanks

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Solution choisie

You can not use "My document" as a location. find somewhere else.