Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Getting an error message when opening a PDF being displayed in FF 24 in Adobe Acrobat XI

  • 1 réponse
  • 8 ont ce problème
  • 20 vues
  • Dernière réponse par kobe

krdell
krdell
more options

I have the very latest versions of FF and Adobe Acrobat Pro XI and FF Adobe Acorbat Plugin. When I open a PDF (regardless of size) and view it in FF then click the download button then select the option to open in Adobe Acrobat I get the error stating "There was an error opening this document. The file is damaged and could not be repaired. " If I download the file locally THEN open it usually works fine. This happens to me on both Mac and PC. Any suggestions? Thanks in advance

I have the very latest versions of FF and Adobe Acrobat Pro XI and FF Adobe Acorbat Plugin. When I open a PDF (regardless of size) and view it in FF then click the download button then select the option to open in Adobe Acrobat I get the error stating "There was an error opening this document. The file is damaged and could not be repaired. " If I download the file locally THEN open it usually works fine. This happens to me on both Mac and PC. Any suggestions? Thanks in advance

Toutes les réponses (1)

kobe
kobe
more options

Have you reinstalled that plugin (Acrobat), or tried to use Firefox's bulit in PDF reader (PDF.js).