Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Downloaded software installation cannot proceed as installed JRE not detected?

  • 4 réponses
  • 4 ont ce problème
  • 2 vues
  • Dernière réponse par henryslt

henryslt
henryslt
more options

I downloaded a software and click the to install. After the welcome screen and choosing the language, a screen pop up saying no valid Java runtime environment has been detected. You need to install JRE 1.6 or above. I have already the latest JRE 7 installed. What should I do? Thanks

I downloaded a software and click the to install. After the welcome screen and choosing the language, a screen pop up saying no valid Java runtime environment has been detected. You need to install JRE 1.6 or above. I have already the latest JRE 7 installed. What should I do? Thanks

Toutes les réponses (4)

smo
smo
more options

If I understand your situation correctly, the installation you have dowloaded using Firefox requires an older version of JRE. You can dowload and install it from here:

JRE 6 downloads

Different versions of JRE can coexist, so you will end up with two versions that will not interfere.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that Firefox needs a 32 bit Java version being a 32 bit application.

If that other program requires a 64 bit Java version and you only have the 32 bit Java version then you need to install the 64 bit Java version as well.

See Java Platform > Java SE 7U25 (JRE Download)

henryslt
henryslt Auteur de la question
more options

Thanks, smo. I did as you suggested but I still get the same. The error message refers to JRE 1.6 or over. Seems like a very old version. I am running Window 7 64 bits and latest Firefox. Someone suggested running from the root directory. That didn't work either. Appreciate any other advice. cheers, henryslt

henryslt
henryslt Auteur de la question
more options

Thanks, JRE 7 is installed. Tried JRE 6. Still don't work.

cheers, henryslt