Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

On Firefox 22 suddenly the box next to my emails to delete multiple emails disappeared. It works with Safari. I don't know what happened!

  • 2 réponses
  • 1 a ce problème
  • 16 vues
  • Dernière réponse par 25ELB

more options

My Yahoo email page suddenly lost the check box next to the emails to delete multiples or do any other action in multiples. I can't find any way to get it back. I have Firefox 22. yahoo email works fine on Safari.

My Yahoo email page suddenly lost the check box next to the emails to delete multiples or do any other action in multiples. I can't find any way to get it back. I have Firefox 22. yahoo email works fine on Safari.

Solution choisie

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

more options

Solution choisie

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

more options

Thank you. It worked like a charm. I had no idea that could happen!