Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Chat room window won't open

  • 3 réponses
  • 1 a ce problème
  • 4 vues
  • Dernière réponse par TheWall

more options

In this forum http://www.gunandgame.com/forums/addonchat.php The chat won't open properly. I'm getting nothing but a blank grey screen. I have done all the Java and Firefox upgrades and enabled everything as it should be. It was working previously. Haven't made any changes other than Firefox upgrade, and Java upgrade. I've contacted forum owner and he hasn't changed anything either. I'm the only one on the forum experiencing this issue. I'm not getting any error messages of any kind. I will try and attach a screen shot of what I'm seeing. Please don't send me some generic things to try because I've already done them. Note, that this problem is the same on Internet Explorer also.

In this forum http://www.gunandgame.com/forums/addonchat.php The chat won't open properly. I'm getting nothing but a blank grey screen. I have done all the Java and Firefox upgrades and enabled everything as it should be. It was working previously. Haven't made any changes other than Firefox upgrade, and Java upgrade. I've contacted forum owner and he hasn't changed anything either. I'm the only one on the forum experiencing this issue. I'm not getting any error messages of any kind. I will try and attach a screen shot of what I'm seeing. Please don't send me some generic things to try because I've already done them. Note, that this problem is the same on Internet Explorer also. *http://i909.photobucket.com/albums/ac296/TheWall69/ChatBlankGreyScreenProblem_zpscdbd0088.jpg

Modifié le par cor-el

Toutes les réponses (3)

more options

What have you done if you don't want us to tell you some "generic" thing to do?

more options

You can try to clear the Java cache if a Java applet is used for the chat room.

You can also try to use the Java Console to check for specific Java errors.

Is Java working properly?

more options

Now when I click on chat room in the forum I still have grey screen, but this window pops up. What is it, and does it tell you what the problem is?

Java Plug-in 10.17.2.02
Using JRE version 1.7.0_17-b02 Java HotSpot(TM) Client VM
User home directory = C:\Users\Wally
----------------------------------------------------
c:   clear console window
f:   finalize objects on finalization queue
g:   garbage collect
h:   display this help message
l:   dump classloader list
m:   print memory usage
o:   trigger logging
q:   hide console
r:   reload policy configuration
s:   dump system and deployment properties
t:   dump thread list
v:   dump thread stack
x:   clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------

Modifié le par cor-el